LYNN
Welcome To The Home Access Center Parent's Assistance Manual
Updated September 2014

The link to the Home Access Center can be found on the Lynn Public Schools website.
Click on the Resources tab and For Parents and select Home Access Center.

If you have questions or problem getting into the HOME ACCESS CENTER, please feel free to call our Help line Monday through Friday from 8 AM until 3 PM. Our Help Line Number is:  781-477-7220 Ext. 3049

Using The Home Access Center

Home Access Center is a browser-based student information system that allows you to view student registration, report card, attendance, discipline, transcript, success plan, course request, classwork, and scheduling information as it is entered in the school district's database. Guardians or students can use Home Access Center to view student information.

Home Access Center Menu
The menu options in the Home Access Center banner provide access to HAC's main pages. Clicking an icon displays a page with related tabs, each of which is a self-contained page of information on your student. For example, the Grades option displays a page with tabs on IPRs, Report Cards, and other subjects associated with grading. Clicking a tab displays the page indicated. Most HAC pages also include links that when clicked, display a window with additional details.
The following pages can be accessed using the menu options in the HAC banner.

Home

Week
View

Displays a student's attendance, scheduling, assignment, and discipline information for the current week. Previous and future weeks can also be displayed. Links are provided for viewing details on individual courses, accessing student fee information, and emailing teachers.

Calendar

Displays a month-view of the student's attendance, scheduling, assignment, and discipline information, as well as activities and events. Checkboxes are provided for configuring the type of information that displays, while buttons are included for changing the calendar to a daily or week view. Previous and future months can also be displayed.

School
Links

Displays links that can be created in the HAC building configuration to enable access to other resources within or outside the district.

Attendance

Month
View

Displays a month-view of the student's attendance that can be toggled to access all months within the current school year. A color legend identifies the type of attendance displayed. Place the mouse pointer over a day to view more detailed information on absences and tardies.

Classes

Classwork

Displays course assignments, including the dates assigned, due dates, categories, potential points, and scores for the Gradebook assignments available in a class. When assignments are ordered by class, class average information is shown below the student's list of assignments.

Teachers can select whether an assignment and its score should be published for HAC. However, unpublished assignments may be included in the student's averages for a course.

Career Plan

Displays the student's progress toward fulfilling course and credit requirements for graduation and supplemental plans, based on the eSchoolPLUS Student Career Planner page. Guardians and students can enter course requests for future years, using the student's plan requirements as a guide in determining which courses are needed.

Schedule

Displays the student's schedule for the entire year. Dropped courses may also be displayed. You can also select to display the list of requests for the next school year in a separate section at the bottom of the page. Links are provided for viewing detailed course information and sending emails to teachers.

Requests

Displays subject areas or departments for the building, depending on the building configuration, and allows guardians and students to select courses as requests for the next school year. A separate section lists the student's graduation requirements to assist with the requests if requests are entered by subject area. The credits for requested courses are tracked and can be compared against the required credits.

Grades

Interim Progress Report

Displays the student's most recent interim progress report, including courses, marks, and comments for an IPR run based on information in the IPR data warehouse. If comments were entered for the student, a comment legend displays below the course information. In addition, you can select to view any previous IPR run for the current year for which the data warehouse is available.

Report Cards

Displays information from the student's most recent report card run. The page lists marks, comments, and absences related to the student's courses or competencies.

Additional information can include the sum of earned credits for the report card run, class rank, and current, semester, and cumulative credits and GPAs. If comments were entered for the student, a comment legend appears below the report card information. In addition, you can select to view any previous report card run for the current year for which the data warehouse is available.

Transcript

Displays the student's transcript information based on the Transcript data warehouse. If your district has defined multiple views for transcripts to group courses differently (Yearly, Term, Report Card Run, or Subject Area), you can select the view to display.

The following items also can display, depending on how the view is set up: sum of credits for the course group, GPA for the course group, and the GPA and class rank for the selected GPA type.

Student Data
Exchange

Provides access to Student Data Exchange.

Test Scores

Displays all standardized test scores stored for the student in the eSchoolPLUS Test
Center.

Student Support

Discipline

Displays all discipline incidents involving the student. The information includes the type of incident, category, location, date and time, and the student's role, such as offender, victim, or witness. Additional information on the incident can be viewed by clicking a link to display a popup window.

Success Plan

Displays a list of the success plans that have been created for the student. You can click a plan's date to display detailed information, such as the reasons the plan was created and the interventions, goals, and objectives that have been entered.

Registration

Demographic

Displays the student's basic demographic information, including date of birth, gender, grade, building, house/team, and counselor. Additional information may also display, such as contact information, student and guardian addresses and phone numbers, medical emergency information, transportation to and from school, and sensitive information from the Personal page.

Update
Registration

Displays update forms guardians can use to change the student's information, depending on whether your district uses Enrollment Online.

Fees

Allows guardians and students to view student fees and balances. The payment information shown is generated in eSchoolPLUS.

User Options

My Alerts

Allows guardians and students to subscribe to alerts for sending emails on attendance, discipline, course averages, classwork, interim progress reports, and report cards.

My Account

Allows guardians and students to change their HAC passwords and modify the challenge questions that are asked when users forget their passwords.

UserVoice

Allows guardians and students to submit suggestions for improving HAC.

Logoff

Closes the current HAC session, and returns you to the Log On page.

Change
Student

Allows guardians who have two or more students to display a pop-up window for selecting another student.

View another student

If you are a guardian for multiple students, you can quickly change the student you are viewing.

1.    In the Home Access Center banner, click Change Student.
2.    On the Choose Your Student pop-up, select the student to display.
3.    Click Submit.

Attendance Moth View Page

The Attendance Month View page enables you to view your student's attendance during any month in the current school year. If your student was absent or tardy on a date, the day will display with a colored background. The Color Legend below the month indicates the type of attendance each color represents.

To display the Month View page, click Attendance on the HAC menu.

Change months
· To navigate from month to month in the current school year, use the              arrows at the top left and right of the calendar.

View attendance details
· To view details for a date when your student was absent or tardy, move your pointer over the day.

A tooltip displays the type of attendance entered by the office or teacher for the periods affected.

Subscribe to attendance email alerts
· To subscribe to email alerts on attendance, check the "Alert me..." box above the month.

· To select the types of attendance to receive alerts for, click the "Limit Alerts..." link. In the Attendance Alerts window, check the boxes for the attendance of interest to you, then click Save.

If you do not select the types of attendance, you will receive alerts for all attendance regarding your student.

Calendar Page

The Calendar page provides a month view of the following information on your student:

· Class Assignments
· Class Events
·  Activity Events

To display the Calendar page, click  Home on the HAC menu, then click the Calendar tab.

Customize calendar information

· To hide or display the Filter pane, click the Filter icon.

· To include or exclude information on the calendar, check or uncheck the appropriate boxes in the Filter pane on the left.

· To collapse the pane's Filters, Calendars, or Values section, click the section's down symbol. To expand a collapsed section, click the section's up symbol.

Change calendar views

·  To display other months, use the arrows to navigate forward or backward a month at a time.

· To display the week view for the current week, click Week. To display other weeks in the calendar's week view, use the arrows to navigate forward or backward a week at a time.

· To display the day view for the current day, click Day. To display other days, use the arrows to navigate forward or backward a day at a time

· To return to the current month, week, or day in the above views, click Today.


Classwork Page

Use the Classwork page to view your student's assignments for classes. This page only includes assignments and scores that teachers have selected to publish.

To display the Classwork page, click Classes on the HAC menu.

Quick View versus Full View

Two views have been provided for assignments. You can switch your view by clicking the appropriate button:
·  Quick View - Displays basic assignment information to help you get an at-a-glance view of upcoming assignments and how your student scored on completed assignments.

·  Full View - Displays additional fields related to averaging assignment scores so you can see more detail about your student's average for the class.

View assignments by class
1. If you have an option to select Course or Competency Groups, select Course.
2. In the Show field, select (All Classes) or a specific class.
3. In the Report Card Run field, select the report card run to display.
4. In the Order by field, select Class.
5. Click Refresh View.

View assignments for competencies
1. If you have an option to select Course or Competency Groups, select Competency Groups.
2. In the Show field, select (All Classes) or a specific competency group.
3. In the Report Card Run field, select the report card run to display.
4. In the Order by field, select Class.
5. Click Refresh View.

View assignments by due date
1. In the Order by field, select Date Due.
2. Click Refresh View.

View course detail
· Click the link in the course header for the course you want to view. The pop-up displays the course code, name, building, department, teacher, room, periods, days, and marking periods. The link
only displays if you have selected to order assignments by Class.

View course attachments
· Click the link in the course header for the course you want to view. The pop-up includes a link to any attachments the teacher may have added for the course.

View assignment detail
·      Click the assignment link for the assignment you want to view. The pop-up displays the course, assignment description, category, date assigned, date due, points, weight, and extra credit information for the assignment. In addition, this pop-up include any attachments the teacher may have added for the assignment and the rubric used to grade the assignment, if appropriate.

Subscribe to classwork email alerts
· To subscribe to an email alert based on either the assignment average or class average, check the appropriate "Alert me..." box above the classwork detail.

· To receive alerts for averages below a certain percentage, enter the number (1-150) next to
"below." For example, if you want alerts for averages below 70%, enter 70.

· To receive alerts for averages above a certain percentage, enter the number (1-150) next to
"above." For example, if you want alerts for averages above 90%, enter 90.

· Leaving both fields blank allows you to receive alerts for all courses or assignments, regardless of their averages.

Demographic Page

The Demographic page includes the following sections listing information on your student:

· Demographic - Basic data, such as the student's name, birth date, counselor, building, gender, grade, language, and homeroom teacher.

· Emergency - Information for use in medical emergencies, such as physician's name and phone number, preferred hospital, and health insurance data.

· Personal - Sensitive information, including Social Security number, ethnicity, meal status, and classification.

· Transportation - Information on the student's transportation arrangements to and from school.

· Contacts - Student and guardian information, including addresses and phone numbers.

· FERPA - A list showing the student's settings regarding the release of information under the Family Educational Rights and Privacy Act (FERPA).

To display the Demographic page, click Registration on the HAC menu.

Update emergency information
· To update the Emergency section, click Edit. Add to or change the information displayed in the Update Emergency Information window, then click Save.

Update contact information
· To update the Contacts section, click Edit. Add to or change the email and phone information displayed in the Update Contact Information window, then click Save.

Update FERPA settings
· To update the FERPA section, click Edit. Check or uncheck the boxes in the Update FERPA Information window as needed, then click Save. When a FERPA box is checked, the student information indicated cannot be released.

Interim Progress Report Page

The Interim Progress Report page displays your student's most recent Interim Progress Report (IPR), if available. The report includes the student's courses and descriptions, class periods, teachers, rooms, interim progress marks, and comment codes. The legend at the bottom of the page provides a key to the comments entered for your student.

To display the Interim Progress Report page, click Grades on the HAC menu.

View IPR details
· To view additional details on a course, click its description link to display the Home Access Course window.

View previous IPRs
· To display an IPR from an earlier period, select the period in the View the Interim Progress Report for Reporting Period field. This field displays only if another IPR is available.

Subscribe to IPR alerts
· To subscribe to IPR email alerts, check the "Alert me..." box above the course listing. The emails include courses, interim progress marks, teachers' names and comments, and other information from the student's IPR.

Report Card Page

The Report Card page displays your student's most recent report card, if available. The report includes the student's courses and descriptions, class periods, teachers, rooms, credits attempted and earned, rank information, attendance, grades, and comment codes. A grading scale is provided to explain certain marks, while the legend at the bottom of the page provides a key to the comments your student has received.

To display the Report Card page, click Grades on the HAC menu, then click the Report Card tab.

View report card details
· To view additional details on a course, click its description link to display the Home Access Course window.

· If a mark displays as a link, click the link to display the Classwork window. The window lists assignment dates, scores, points for classwork, and classwork average information.

View previous report cards
· To display a report card from an earlier period, select the period in the View the Report Card for
Reporting Period field. This field displays only if another report card is available.

Print report cards
· To print a copy of the student's report card, click Print.

Subscribe to report card alerts
· To subscribe to report card email alerts, check the "Alert me..." box above the course listing. The alerts include courses, grades, credits, teachers' names and comments, and other information from the student's report card.

Schedule Page

The Schedule page displays your student's schedule for the current school year. Classes that your student has dropped display at the bottom of the list with a Dropped status. This page also displays a list of the course requests for the next school year.

To display the Schedule page, click Classes on the HAC menu, then click the
S
chedule tab.

School Links Page

The School Links page displays links to other resources offered by your student's building.

To display the School Links page, click Home on the HAC menu, then click the School Links tab.

Access a linked resource
· To access a resource listed on the page, click its link.

Transcript Page

The Transcript page displays your student's academic information from the current and previous years, such as courses, credits, grades, and GPAs. The page also displays personal information, including the student's address, phone number, and birth date. You can choose from several views for grouping a transcript's courses, including Year, Term, Subject Area, and Report Card Run.

To display the Transcript page, click Grades on the HAC menu, then click the Transcript tab.

Week View Page

The Week View page displays the following information for your student:

· Scheduling
· Assignments
· Course Averages
· Attendance

You can view information for the current week, as well as previous and future weeks in the current school year. In addition, you can use the page's links to access detailed information on these records.

To display the Week View page, click Home on the HAC menu.

View class schedules
· To view your student's class schedule for a specific day of the week, click the day's link above its column. For example, to display Monday's classes on the Schedule window, click Monday. The window lists periods, times, courses, teachers, and rooms.

· To view your student's complete schedule, click View Full Schedule to display the Schedule page.

Besides the schedule of all courses in the current school year, the page lists requests for the next school year. For more information, refer to the Schedule Page topic.

View other weeks
· To display the week view for other weeks, use the arrows to navigate forward or backward a week at a time. To return to the current week, click Today.

Display coursework for an average
· To display assignments and scores associated with an average, click the average's hyperlink.

View course details
· To view additional details on a course, click its description link to display the Course window. The window lists the course, building, department, teacher, room, class periods, days, and marking periods.

Display fee balances
· To display HAC's Fees page, click the Fee Balance link at the top right of the page. The Fees page lists transaction dates, fee descriptions and amounts, payments/refunds/credits, fee balances, and the student's total balance due. For more information, refer to the Fees Page topic.

My Account

Use the My Account option to view your account data. Your account data includes your user name, address, email address, and the last date and time that you accessed Home Access Center.

Additionally, you may be able to change your password and enter challenge questions to be used if you forget your username or password.

To display this page, move your pointer over your user name in the Home Access Center banner. Then, select My Account.

Register for HAC Account
To register for a HAC Account please print out a copy of the HAC User Account Access Form and return
it to your child’s school.

What are challenge questions?
Challenge questions are used to verify your account information if you need to reset your password. The Log On page has a Forgot My Username or Password link. When you click the link, an email including a link to reset your password will be sent to the email address provided to the school district. When you click the link in the email, you will be prompted to answer your challenge questions.

Create challenge questions
The first time you log into HAC, you will be asked to enter challenge questions and answers. You may also be asked to create challenge questions the first time you log in if your school district has just implemented challenge questions.

1. In a Question field, enter the text for the question you want to answer.
2. In the Answer field, enter the text for your answer. If you use any capital letters, they will not be required when you answer a question later, for example, with the name of a pet or school.
3. Repeat steps 1-2 until you have entered all questions and answers.
4. Click Continue to Home Access Center.

Change your challenge questions
1. Log on to Home Access Center.
2. Move the pointer over your user name in the banner. Then, click My Account.
3. In the Challenge Questions section of the My Account page, make changes to your questions and answers as needed.
4. Click Update Challenge Questions.

Change your password
The following procedure describes how to change your password in Home Access Center.

1. Log on to Home Access Center.

2. Move the pointer over your user name in the banner. Then, click My Account.

3. In the Change Password section of the My Account page, enter your current password in the Old Password field.

4. In the New Password field, enter your desired password. A black dot displays in place of each character you type.

Recommendation: Use a mix of character types - upper and lower case letters, numbers, and symbols. To keep your password secure, do not use something easy to guess, such as your child's nickname or birth date.

5. In the Confirm New Password field, enter your new password again. A black dot will display in place of each character you type.

6. Click Change Password. Your password will be updated and the following message displays above the password fields: Your password has been changed successfully.

Forgot your user name or password
The Log On page includes a Forgot My Username or Password link that you can click if you need to reset your password. When you click this link, the Forgot Username or Password page displays, allowing you to request to reset your login information.

To reset your login information, you will be required to answer challenge questions. If you have not previously defined challenge questions for Home Access Center, you need to contact your school district to reset your password.

1. On the Forgot Username or Password page, enter either:
· Your Home Access Center username. or
· The email address you supplied to your school district in your contact information.

2. Click Submit.

3. Check your email for a "Reset your Home Access Center password" message from the district. If you do not receive an email, contact your school district.

4. In the Reset your Home Access Center password email, click the Reset your Home Access Center password link.

5. On the Challenge Questions page, answer the challenge questions to restore access to Home Access Center.

6. Click Continue.

7. If you answered the challenge question(s) correctly, the My Account page displays. If you do not answer the challenge questions correctly, you may try again or contact your school district for assistance.

If you also forgot your username, refer to the Logged in as field on the My Account page.

8. In the Change Passwords section of the My Account page, enter the new password for your Home Access Center account login, confirm the new password, then click Continue to Home Access Center.

Recommendation: Use a mix of character types - upper and lower case letters, numbers, and symbols. To keep your password secure, do not use something easy to guess, such as your child's nickname or birth date.

My Alerts

Use the My Alerts option to access and change settings for the types of email alerts you would like to receive for your student.

To display this page, move your pointer over your user name in the Home Access Center banner, then select My Alerts.

Subscribe to HAC Alerts
The My Alerts page includes checkboxes for the following types of alerts. If you are a guardian who can access multiple students in HAC, a separate set of boxes displays for each student. Checking a box enables the type of alert indicated.

· Attendance - Allows email alerts to be sent when absence, tardy, and attendance codes are entered for your student. You can limit the alerts to certain codes. When the Attendance box is checked, its description becomes a link. Click the link to display a window listing the available codes. To receive all alerts, leave the Any box checked. To select individual codes, uncheck the Any box, check the boxes for the codes you want, then click Save.

· Course Average - Allows email alerts to be sent on your student's course averages. To limit the alerts to averages outside a range, enter the bottom of the range in the below field - for example,
75 for averages less than 75 - and the top of the range in the above field - for example, 89 for averages of 90 or greater. Enter whole numbers; decimals are not allowed. To enable alerts for all averages regardless of their level, leave the two fields blank.

·  Classwork - Allows email alerts to be sent on averages for class assignments. To limit the alerts to averages outside a range, enter the bottom of the range in the below field - for example, 75 for averages less than 75 - and the top of the range in the above field - for example, 89 for averages
of 90 or greater. Enter whole numbers; decimals are not allowed. To display averages for all assignments regardless of their level, leave the two fields blank.

· Interim Progress - Allows you to receive alerts when Interim Progress Reports become available.

· Report Card - Allows you to receive alerts when Report Cards become available.

Note: When you leave the My Alerts page, all of your entries are saved automatically.

Download The Home Access Center Documents

Home Access Center Parent's Manual | September 2013
We hope you will find this training manual useful both during your education and afterwards as a reference to specific functions. Currently a PDF of the manual is available for download below.

Home Access Center Parent's Manual | Online Version
Click here to link to our Online Manual which is viewable in multiple languages.

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  LPS Home Access Center Parents Manual Khmer
   
  User Assistance Manual English
  User Assistance Manual Arabic
  User Assistance Manual Khmer
   
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Parent/Guardian Access Request Form
The Lynn Public Schools can provide access to student information via Home Access Center. In order to protect the confidentiality of student records, all parents/guardians who want to use this service are required to fill out the form below and return it in person to any one of your student(s') schools. For security purposes, a photo ID is required when you return the form.

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Teacher and Parent/Guardian Email Guidelines
E-mail may be a fast and convenient way for you to send messages, but this may not be the case for many of our teachers. Some teachers read their e-mail messages in the morning before school, some read them at the end of the day, and some read them during the school day. Many teachers prefer to use the phone to speak directly to parents.

For these reasons, please remember if you choose to send an e-mail message to a member of our professional staff, you may not get an immediate reply. In fact you may not receive an e-mail reply at all, since the staff members will determine how best to contact you: by e-mail, phone, or to schedule a personal conference.

The School District maintains email accounts for teachers to facilitate parent/teacher communication and internal staff communication. The District reserves the right to block or filter email messages to staff that are not directly related to District business or to the District's educational mission.

Remember that e-mail is a quick way to send a message, but it is not necessarily the best way to get a quick reply.

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Our Home Access Help Line
Our Help Line number is 781-477-7220 Ext. 3049 and will be open Monday thru Thursday from 8 AM until 8 PM and Friday from 8 AM to 3 PM.

 


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