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Accessibility Greviance

Welcome To Our Website Accessibility Grievance Procedure

Website Accessibility Policy
The Lynn Public School District is committed to providing information on its websites to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our websites by implementing current standards including the World Wide Web Consortium's WCAG 2.0 guidelines.

We are committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504, and Title II so that students, parents, and members of the public with disabilities can independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same time-frame as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any Lynn Public School District program, service, and activity delivered online.

Website Accessibility Concerns, Complaints, and Grievances
A student, parent, or member of the public who wishes to submit a formal complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504, or Title II related to the accessibility of any official Lynn Public School District website may do so directly to a school compliance officer or district webmaster.

Lynn Public Schools
Charlie Gallo
Compliance Officer
100 Bennett Street
Lynn, MA 01905
[email protected]

Formal complaints or grievances should be submitted in writing or sent via e-mail and should contain a description of the problem and the following information:

Phone Number
E-Mail Address
Date of the Complaint
Description of the Problem Encountered
Web Address or Location of the Problem Webpage
Solution Desired

The student, parent, or member of the public shall be contacted no later than five (5) working days following the date the compliance officer receives the information. The procedures to be followed are:

An investigation of the complaint shall be completed within fifteen (15) working days. A written report of the findings and conclusions within five (5) working days of the completion of the investigation.

The complainant will be contacted upon conclusion of the investigation to discuss the findings, conclusions and actions to be taken as a result of the investigation.

A record of each complaint shall be kept on file and include a copy of the complaint or grievance filed, report of findings from the investigation, and the disposition of the matter.

Accessibility Grievance Form Download (PDF)

Download Our Accessibility Grievance Form Here | September 2019

U.S. Department of Education Information

Additional information about filing a formal grievance with the Department of Education can be accessed by visiting the Department of Education's website.

District Administration